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  • Richmondville: 518-294-6661
  • Cobleskill: 518-234-4397
  • Schoharie: 518-295-8884

Security Center

Bank of Richmondville is committed to keeping you informed about online security issues and make banking online safer. Please remember to visit this page frequently for the latest information about protecting your digital identity.

Important Updates

Please read the following article, posted on Consumer Affairs, in relation to a trojan found on Android phones:

Over 10 million Android phones infected

 
Protect your privacy

You can protect your privacy and minimize your risk of becoming a victim of identity theft by taking some important steps and precautions.

Learn more about protecting your privacy

Avoid Ransomware

Click Here to learn more

Protect yourself from identity theft

Identity theft is one of today’s fastest growing crimes. Here you can get helpful tips on ways to avoid identity theft and steps to take if you have become a victim of it.

Learn more about protecting your personal identity

Business identity theft

Business Account Takeover is the business equivalent of personal identity theft. We’ll help you understand how to take proactive steps and avoid or minimize most threats.

Learn more about protecting your business

Social engineering

Social engineering is a technique used to get your secure information by tricking you into revealing it. In some cases, the victim doesn’t even know it happened. We share ways to avoid this scam.

Learn more about social engineering

 

Protect Your Personal Information

Identity theft is one of today’s fastest growing crimes. Here you can get helpful tips on ways to avoid identity theft and steps to take if you have become a victim of it.

Helpful tips to avoid becoming a victim of identity theft:

• Store personal information in a safe place. Do not leave it in the open
• Be cautious when releasing your personal information
• Never disclose account numbers, Social Security numbers and credit cards numbers over the phone unless you know the person or organization you are dealing with
• Do not send confidential information via e-mail; this is typically not secure unless you know it is encrypted when sent over the Internet
• Safely dispose of personal information. Shred financial statements, bank checks, credits cards offers, charge receipts
• Regularly monitor account information and billing statements
• Obtain and review copies of your credit report. Order copies of your credit report yearly. The three major credit bureaus are:

EQUIFAX 800-685-1111  EXPERIAN 888-397-3742  TRANS UNION 800-888-4213

 

Corporate Account Takeover

Corporate Account Takeover is a form of corporate identity theft where a business’ online credentials are stolen by malware. Criminal entities can then initiate fraudulent banking activity. Corporate Account Takeover involves compromised identity credentials and is not about compromises to the wire or the ACH system of the Bank of Richmondville network.


Steps you can take

• Use a dedicated computer for financial transactions
• Apply operating system and application updates
• Ensure that anti-virus/spyware software is installed, functional and updated with the most current version
• Use the latest version of Internet browser
• Turn off computer when not in use
• Stay Informed about threats (subscribe to your anti-virus vendor newsletter)
• Review your banking transactions and your credit report regularly
• Use multifactor authentication when available
• Report Suspicious Activity
• Never share your credentials
  Call us immediately at (518) 234-4397 if you believe that your Bank of Richmondville account has been compromised

Social engineering

Social Engineering is a technique used to obtain or attempt to obtain secure information by tricking an individual into revealing the information

Common Techniques

• Social Engineering by Phone – Pretexting
• Dumpster Diving
• On-line Social Engineering – Phishing, Vishing, SMiShing, Pharming
• Persuasion
• Reverse Social Engineering
• Shoulder Surfing – Looking over a shoulder to see what they are typing
• And many more...

What you should do

• NEVER share your user name or password with anyone
• Bank of Richmondville will NEVER call for your user name or password
• Report fraud to us
• ALWAYS be aware of your surroundings
  
 

Locations:

Richmondville

Richmondville Office:

284 Main Street
PO Box 130
Richmondville, NY 12149
(518) 294-6661

Cobleskill

Cobleskill Office:

857 East Main Street
PO Box 40
Cobleskill, NY 12043
(518) 234-4397

Schoharie

Schoharie Office:

428 Main Street
PO Box 488
Schoharie, NY 12157
(518) 295-8884